Contact Us

	Shipping Methods
	In an effort to save you money, we currently offer ground shipping on our items because it is more economical than air. Since dance pads weigh more than smaller electronics and air shipping on items like metal dance pads can become cost prohibitive for most consumers, we offer only ground shipping. Because we ship promptly most of our orders are normally delivered within 15 to 20 business days. We normally ship orders within 3 business days from our facility. Some items are shipped from our secondary warehouse which can delay the delivery process by 5 business days typically.  We typically keep a very deep stock on all Dance Dance Revolution games and dance pads, however, If there are problems fulfilling an order you will be promptly notified. We email you a confirmation which can be checked later for online order tracking once your order is placed and processed. We ship by both Fedex and UPS ground at our disgression.    You will be provided with a tracking number and the name of the courier once your order is shipped.
	Returns
	For returns, simply email the address above and ask for an RMA number and explain what is going on so that we can give you instructions on how to make the return.  As detailed below, we carry a 30 day warranty on all products.  Please read our warranty below for further details.  To ensure proper processing, please do not return items until receiving instructions from our returns department.
	Shipping Rates
	Shipping rates are calculated in real time within the shopping cart when you place your order.  You will be given a chance to review the total before proceeding to complete the checkout process prior to finalizing your order. Rates depend on the items being ordered and where they are being shipped to.
	Our Guarantee
	We carry a 30 day guarantee on all products.   We go to great lengths to ensure that we stock the highest quality dance pads available but because of the nature of electronics a very small percentage will be defective.   Our guarantee covers this 100% in the event that you receive a defective item, simply send us an email prior to a return and you will be issued an RMA number and return instructions.  A replacement will be sent to you immediately upon your return.  Because we are not the manufacturer and have no control over the manufacturing process, the customer is responsible for the shipping costs of returning the item, however, we will pay for the shipping cost of the replacement item(s).  Buyer's remorse is not covered under our guarantee so if you are not sure that you want an item, please do not order it.  If you have questions about an item, please feel free to ask us, we will be happy to help you. Only exchanges for defective products are covered. We value your business and want to retain you as a customer so if you do make a purchase you can rest assured that you will be treated as well after the sale as before the sale.

Terms and Conditions:
Please understand that by placing your order, you have read, understood and agreed to the terms and conditions at: "Terms of Service".  You will be reminded of this agreement in the checkout pages.